Another 3 hour phone call, with the issue supposedly fixed. The same issue with error messages occurred again in February.

I spent 3 hours on the phone with Norton Support for them to correct the issue. I began getting error messages on my laptop saying that my subscription has lapsed, which it had not, and that the virus protection programs could not run or update. My subscription auto-renewed in January 2020. Other names may be trademarks of their respective owners.April 2020-I have been a Norton customer for years.

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